بررسی رابطه عوامل شخصیتی و رضایت شغلی کارکنان بانک سپه شهر تبریز

مدیریت بهره‌وری

مقاله 1، دوره 6، 2(21)تابستان، شهریور 1391، صفحه 7-22   

نوع مقاله: علمی پژوهشی

نویسندگان

رحیم بدری گرگری^{* 1}؛ غلامرضا گل محمد نژاد²؛ رحمان عباس پور³

¹عضو هیأت علمی (استادیار) دانشکده روانشناسی و علوم تربیتی، دانشگاه تبریز، تبریز، ایران

²عضو هیأت علمی (استادیار) گروه روانشناسی ،واحد تبریز،دانشگاه آزاد اسلامی، تبریز، ایران

³دانشجوی کارشناسی ارشد گروه روانشناسی ،واحد تبریز،دانشگاه آزاد اسلامی، تبریز، ایران

چکیده

رضایت شغلی یکی از چالش برانگیزترین مفاهیم سازمانی و پایه بسیاری از سیاست ها و خط مشی های مدیریت برای افزایش بهره وری و کارآیی سازمان است. هدف پژوهش حاضر، تعیین نقش عوامل شخصیتی موثر بر رضایت شغلی کارمندان بانک بود. در قالب پژوهشی توصیفی- تحلیلی، 250 نفر از کارکنان بانک سپه تبریز از طریق نمونه‌گیری تصادفی، به‌عنوان نمونه تحقیق انتخاب شدند. به منظور اندازه گیری رضایت شغلی و عوامل شخصیتی به ترتیب پرسشنامه JDI و پرسشنامه     NEO-FFI استفاده شد. نتایج  تحقیق نشان داد که ابعاد انعطاف‌پذیری، دلپذیر بودن، برون گرایی و مسئولیت پذیری همبستگی مثبتی با رضایت شغلی دارد و بعد روان رنجورخویی یک همبستگی منفی معنادار با رضایت شغلی داشت. همچنین نتایج تحلیل رگرسیون نشان داد که یک ترکیب خطی از ابعاد انعطاف‌پذیری  و روان رنجورخویی ( 17%= R2adj) رضایت شغلی کارکنان بانک ها را پیش بینی    می نماید

کلیدواژه‌ها

رضایت شغلی؛ انعطاف‌پذیری؛ دلپذیر بودن؛ برون گرایی و مسئولیت پذیری و روان رنجور خویی

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