بررسی رابطه‌ی بین هوش فرهنگی مدیران با بهره‌وری شعب بانک مسکن شهرستان ارومیه

مدیریت بهره‌وری

مقاله 2، دوره 7، 2(25)تابستان، شهریور 1392، صفحه 33-52   

نوع مقاله: علمی پژوهشی

نویسندگان

وریا قادری^{* 1}؛ مهناز ایروانی²؛ محمد علی فرنیا³

¹کارشناس ارشد مدیریت آموزشی، واحد تبریز ،دانشگاه آزاد اسلامی، تبریز،ایران

²کارشناس ارشد مدیریت دولتی ،واحد ارومیه ، دانشگاه آزاد اسلامی، ارومیه،ایران

³عضو هیأت علمی (استادیار) واحد تبریز ،دانشگاه آزاد اسلامی،تبریز،ایران

چکیده

هدف از پژوهش حاضر، بررسی رابطه­ی بین هوش­ فرهنگی مدیران با بهره­وری شعب بانک مسکن شهرستان ارومیه بوده است. روش تحقیق حاضر از نوع همبستگی می­باشد. جامعه­ی آماری این پژوهش شامل کلیه­ی مدیران و کارکنان شعب بانک مسکن شهرستان ارومیه است. تعداد شعب 17 شعبه می­باشد. از آنجایی که جامعه­ی مورد مطالعه در این پژوهش محدود می­باشد، برای گردآوری اطلاعات از روش شمارش کامل (سرشماری) استفاده شده است. اطلاعات لازم به ­وسیله­ی پرسشنامه­های هوش­فرهنگی و بهره­وری گردآوری شده است. بدین منظور به ازای هر مدیر، پرسشنامه­ی بهره­وری مدیران در بین 4 کارمند توزیع شد. تحلیل­های آماری مورد استفاده در این تحقیق، شامل آمار توصیفی (نمودارهای دو متغیره) و آمار استنباطی(همبستگی پیرسون) می­باشد. نتایج حاصل از پژوهش نشان داد که بین هوش­فرهنگی مدیران و مؤلفه­های آن (فراشناختی، شناختی، انگیزشی و رفتاری) با بهره­وری شعب رابطه­ی مثبت و معنی­دار وجود دارد.

کلیدواژه‌ها

هوش‌فرهنگی؛ بهره‌وری؛ بانک مسکن؛ مدیران

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