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قاسمی, بهزاد, قره پور, رقیه, حقیقی, نیلوفر. (1396). شناسایی عوامل اصلی موفقیت کاهش تغییرپذیری فرایندها با رویکرد شش سیگما در صنعت لبنیات. نشریه علمی پژوهشی دانشگاه آزاد اسلامی, 12(40), 81-96.
بهزاد قاسمی; رقیه قره پور; نیلوفر حقیقی. "شناسایی عوامل اصلی موفقیت کاهش تغییرپذیری فرایندها با رویکرد شش سیگما در صنعت لبنیات". نشریه علمی پژوهشی دانشگاه آزاد اسلامی, 12, 40, 1396, 81-96.
قاسمی, بهزاد, قره پور, رقیه, حقیقی, نیلوفر. (1396). 'شناسایی عوامل اصلی موفقیت کاهش تغییرپذیری فرایندها با رویکرد شش سیگما در صنعت لبنیات', نشریه علمی پژوهشی دانشگاه آزاد اسلامی, 12(40), pp. 81-96.
قاسمی, بهزاد, قره پور, رقیه, حقیقی, نیلوفر. شناسایی عوامل اصلی موفقیت کاهش تغییرپذیری فرایندها با رویکرد شش سیگما در صنعت لبنیات. نشریه علمی پژوهشی دانشگاه آزاد اسلامی, 1396; 12(40): 81-96.

شناسایی عوامل اصلی موفقیت کاهش تغییرپذیری فرایندها با رویکرد شش سیگما در صنعت لبنیات

فصلنامه مدیریت راهبردی در سیستم های صنعتی (مدیریت صنعتی سابق)
مقاله 5، دوره 12، شماره 40، شهریور 1396، صفحه 81-96
نوع مقاله: مقاله پژوهشی
نویسندگان
بهزاد قاسمی1؛ رقیه قره پور* 2؛ نیلوفر حقیقی3
1دکتری مدیریت صنعتی، گروه مدیریت، دانشکده علوم انسانی، دانشگاه آزاد اسلامی، واحد همدان، همدان، ایران
2کارشناسی ارشد مدیریت صنعتی، گروه مدیریت، دانشکده علوم انسانی، دانشگاه آزاد اسلامی، واحد همدان، همدان، ایران
3کارشناسی ارشد مدیریت صنعتی، گروه مدیریت، دانشکده علوم انسانی، دانشگاه آزاد اسلامی، واحد همدان، همدان، ایران.
چکیده
امروزه تغییرپذیری فرآیندها مهم ترین علت افزایش هزینه و کاهش کارایی و کیفیت محصول است و شرکت ها همواره در جهت رفع آن تلاش می کنند. هدف این تحقیق، شناسایی عوامل اصلی موفقیت کاهش تغییرپذیری فرآیندها با رویکرد شش سیگما در صنعت لبنیات است. جامعه آماری این پژوهش شرکت های لبنیاتی است که مدیران و کارشناسان واحد تولید و کنترل کیفیت این شرکت ها به عنوان واحد تحلیل آماری انتخاب شدند. در ابتدا، مؤلفه های مؤثر بر کاهش تغییرپذیری فرآیندها از طریق بررسی عمیق تحقیقات گذشته تعیین شدند و سپس با استفاده از تکنیک تحلیل عاملی اکتشافی عوامل اصلی موفقیت کاهش تغییرپذیری فرایندها با رویکرد شش سیگما شناسایی شدند. در نهایت، با استفاده از آزمون بارتلت برابری واریانس عوامل اصلی موفقیت شناسایی شده مورد آزمون قرار گرفت. نتایج حاصله نشان داد که هشت عامل اصلی موفقیت کاهش تغییرپذیری فرآیندها با رویکرد شش سیگما در صنعت لبنیاتی شناسایی شدند که عبارتند از: «مدیریت تغییرپذیری فرآیندها»، «ماهیت تیم پروژه»، «ماهیت پروژه»، «مشارکت و تعهد مدیریت ارشد»، «ارتباط با مشتریان و تأمین کنندگان»، «تغییر فرهنگی»، «یادگیری کارکنان»، «مدیریت داده ها و اطلاعات». هم چنین نتایج تحقیق نشان داد که تأثیر هریک از عوامل اصلی موفقیت بر کاهش تغییرپذیری فرآیندها متفاوت است. نتیجه این تحقیق می تواند توسط تصمیم گیرندگان و مدیران شرکت های تولیدی به منظور بهبود فرآیندها و ارتقای بهره وری مورد استفاده قرار گیرد.
کلیدواژه‌ها
تغییرپذیری فرآیند؛ شش سیگما؛ عوامل اصلی موفقیت؛ صنعت لبنیات
سایر فایل های مرتبط با مقاله
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