Application of Fuzzy Analytical Hierarchy Process and Quality Function Deployment Techniques for Supplier's Assessment

Journal of Optimization in Industrial Engineering

مقاله 20، دوره 13، شماره 2 - شماره پیاپی 28، اسفند 2020، صفحه 279-289   

نوع مقاله: Original Manuscript

شناسه دیجیتال (DOI): 10.22094/joie.2020.27.1

نویسندگان

Alireza Alinezhad^{* 1}؛ Azadeh Seif²

¹Faculty of Industrial and Mechanical Engineering, Qazvin Branch, Islamic Azad University, Qazvin, Iran.

²Department of Mechanical Engineering, University of Alberta, Edmonton, Alberta, Canada.

چکیده

Abstract
Vendor Selection Problem (VSP) has been considered in this paper as an integrated method of Fuzzy Analytic Hierarchy Process (FAHP) and Quality Function Deployment (QFD) in the pharmaceutical company. In QFD method, determining the importance of the "weights" for the customer requirements is an essential and crucial issue. FAHP has been used to determine the importance of the "weights" for Product Designing which incorporates the four important attributes in a pharmaceutical company namely Cost, Standing Supplier, Delivery Time and Quality. The new approach can improve the imprecise ranking of customer requirements and provides a decision tool that facilitates the vendor selection. The most significant advantage of this integrated method is using it as a self-evaluation tool in the organization to determine weaknesses and strengths, so it can help researchers to solve this specific subject for supplier’s selection.

کلیدواژه‌ها

Keywords: QFD؛ AHP؛ Supplier Assessment؛ Fuzzy Conditions

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