مدل قابلیت‌های رقابتی شرکت با در نظر گرفتن سرمایه اجتماعی و ریسک ارتباطات خریدار- تأمین‌کننده (مورد مطالعه: شرکت‌های فعال در صنعت آسانسور و پله برقی)

مدیریت بهره‌وری

دوره 17، 1(64)بهار، فروردین 1402، صفحه 123-160   

نوع مقاله: علمی پژوهشی

شناسه دیجیتال (DOI): 10.30495/qjopm.2021.1941543.3248

نویسندگان

محسن هوشنگی¹؛ ابوالفضل کزازی²؛ محمدتقی تقوی فرد²؛ رضا کیانی ماوی³

¹دانشجوی دکتری مدیریت تولید و عملیات، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران

²استاد گروه مدیریت صنعتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی. تهران، ایران

³دانشیار گروه مدیریت، دانشکده تجارت و حقوق، دانشگاه ادیت‌کوان، استرالیا

چکیده

هدف این پژوهش ارائه مدل قابلیت‌های رقابتی شرکت در حضور سرمایه اجتماعی و ریسک ارتباطات خریدار- تأمین‌کننده است. این پژوهش از لحاظ هدف توسعه‌ای- کاربردی، از منظر ماهیت توصیفی- تحلیلی و از منظر نحوه انجام آمیخته است. جامعه مورد مطالعه خبرگان دانشگاهی و صنعتی فعال در صنعت پله برقی و آسانسور بوده‌اند. از روش نمونه‌گیری هدفمند و اشباع نظری برای نمونه‌گیری بهره گرفته شده است. در این پژوهش، محققان بعد از انجام 18 مصاحبه به نقطه اشباع رسیده‌اند. برای جمع‌آوری داده‌ها در بخش کیفی از مصاحبه‌های کیفی نیمه ساختاریافته و برای بخش کمی از پرسشنامه استفاده شده است. جهت تحلیل از دو روش تحلیل مضمون و معادلات ساختاری تفسیری بهره گرفته شده است. مدل نهایی این تحقیق نشانگر آن است متغیر سرمایه اجتماعی دارای سه مضمون فراگیر 15 مضمون سازمان دهنده و 49 مضمون پایه، ریسک ارتباط خریدار- تأمین‌کننده دارای 7 مضمون سازمان دهنده و 28 مضمون پایه و قابلیت‌های رقابتی دارای 9 مضمون سازمان دهنده و 32 مضمون پایه است. همچنین نتایج حاصل از روش معادلات ساختاری تفسیری بیانگر مدلی شش سطحی است.

کلیدواژه‌ها

ریسک ارتباط خریدار- تامین کننده؛ سرمایه اجتماعی؛ قابلیت‌های رقابتی؛ صنعت آسانسور و پله برقی

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