طراحی الگوی ساختاری- تفسیری قابلیت‌ها‌ی ‌پویا‌ی ‌فناوری ‌اطلاعات در ‌شرکت‌های‌ کوچک‌ و‌ متوسط

فصلنامه مطالعات مدیریت و توسعه پایدار

دوره 3، شماره 3 - شماره پیاپی 11، آذر 1402، صفحه 45-67   

نوع مقاله: مقاله پژوهشی

شناسه دیجیتال (DOI): 10.30495/msds.2023.1981051.1127

نویسندگان

محسن رحمانی^{* 1}؛ مهدی زکی پور²

¹دانشجوی دکتری، گروه مدیریت بازرگانی، دانشگاه آزاد اسلامی واحد قزوین، قزوین، ایران.

²استادیار، گروه مدیریت بازرگانی، دانشگاه آزاد اسلامی واحد قزوین، قزوین، ایران.

چکیده

هدف از پژوهش حاضر، شناسایی، سطح بندی و تحلیل ابعاد و شاخص‌های اصلی مؤثر بر قابلیت‌ها‌ی ‌پویا‌ی ‌فناوری ‌اطلاعات در شرکت‌های‌کوچک ‌و‌ متوسط با استفاده از تکنیک مدل‌سازی ساختاری-تفسیری (ISM) می‌باشد. ابعاد و شاخص‌های قابلیت‌ها‌ی ‌پویا‌ی ‌فناوری ‌اطلاعات براساس مطالعه ادبیات و تحلیل محتوایی و مقایسه‌های پژوهش‌های مرتبط و مصاحبه با خبرگان و متخصصین، شناسایی و سپس با استفاده از مدل‌سازی ساختاری-تفسیری روابط بین ابعاد و شاخص‌های قابلیت‌ها‌ی ‌پویا‌ی ‌فناوری ‌اطلاعات تعیین و به صورت یکپارچه تحلیل شده است. در نهایت، با استفاده از تحلیل MICMAC نوع متغیرها با توجه به  اثرگذاری و اثرپذیری بر سایر متغیرها مشخص شده است. نتایج نشان می‌دهد متغیر دیجیتالی‌سازی فرآیندهای تجاری جزو متغیرهای پیوندی است و از قدرت نفوذ و وابستگی بالایی برخوردار است و با بیشترین تأثیر، محرک و برانگیزاننده قابلیت‌ها‌ی ‌پویا‌ی ‌فناوری‌ اطلاعات در شرکت‌های‌ کوچک ‌و‌ متوسط به شمار می‌روند و هرگونه عملی بر این متغیر، سبب تغییر سایر متغیرها می‌شود. همچنین، متغیرهای سنجش، منابع و شایستگی‌ها و هماهنگی، جزو متغیرهای کلیدی برای توسعه قابلیت‌ها‌ی ‌پویا‌ی‌ فناوری ‌اطلاعات در شرکت‌های ‌کوچک ‌و ‌متوسط به شمار می‌روند. این متغیرها تأثیر بسیاری بر تحقق و ارتقای قابلیت‌ها‌ی ‌پویا‌ی ‌فناوری ‌اطلاعات در شرکت‌های‌ کوچک ‌و‌ متوسط دارند و از قدرت نفوذ بالا و وابستگی پایینی برخوردارند.

کلیدواژه‌ها

قابلیت‌ها‌ی ‌پویا‌ی ‌فناوری ‌اطلاعات؛ مدل‌سازی ساختاری-تفسیری؛ شرکت‌های ‌کوچک‌ و‌ متوسط؛ تحلیل MICMAC

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