طراحی مدلی جهت سنجش ارتباط میان مؤلفه‌های مدیریت زیست‌محیطی، مدیریت کیفیت و بهره‌وری کارکنان (مورد مطالعه: شرکت‌های کوچک و متوسط استان یزد)

مدیریت بهره‌وری

دوره 17، 3(66)پاییز، مهر 1402، صفحه 229-262   

نوع مقاله: علمی پژوهشی

شناسه دیجیتال (DOI): 10.30495/qjopm.2022.1957526.3366

نویسندگان

علی صفاری دربرزی^{* 1}؛ سبحان حیدری²؛ حبیب زارع احمدآبادی³؛ امیرعباس ابوئی مهریزی⁴

¹استادیار گروه مهندسی صنایع، دانشکده فنی و مهندسی، مجتمع آموزش عالی بم، بم، کرمان، ایران

²کارشناسی ارشدگروه مدیریت صنعتی، دانشکده مدیریت و حسابداری، دانشگاه علم و هنر یزد،یزد، ایران

³دانشیار گروه مدیریت صنعتی، دانشکده اقتصاد، مدیریت و حسابداری، دانشگاه یزد، یزد، ایران

⁴مربی گروه مهندسی صنایع، دانشکده فنی و مهندسی، مجتمع آموزش عالی بم، بم، کرمان، ایران

چکیده

دغدغه‌های مرتبط با مباحث زیست­محیطی از یک­سو و محدودیت در منابع در دسترس برای    سازمان­های مختلف از سوی دیگر، توجّه به مدیریت بهره‌وری و کیفیت محصولات و خدمات را بویژه در بین بنگاه‌های کوچک و متوسط الزام‌آور می‌کند. هدف از انجام این پژوهش، تبیین پیکرۀ ارتباطات، میان عوامل مؤثر بر بهره‌وری کارکنان، مدیریت کیفیت و مدیریت زیست‌محیطی است. جامعۀ آماری این پژوهش، مدیران، کارکنان و سرپرستان شرکت‌های کوچک و متوسط  در استان یزد می‌باشد که در 5 شاخۀ صنعتی (شیمیایی- سلولزی، غذایی، پوشاک، نساجی، معدنی، فلزی- برقی) فعّال هستند. ابزار گردآوری داده‌ها در این پژوهش، پرسشنامه بوده که ابتدا با پرسشنامه مقایسات زوجی میان عوامل شناسایی شده و ارائۀ مدل مفهومی پژوهش با استفاده از رویکرد مدل‌سازی ساختاری تفسیری، نظرات 9 نفر از مدیران شرکت‌های کوچک و متوسط استان یزد گردآوری گردید. سپس به‌منظور برازش مدل به‌دست آمده، با استفاده از رویکرد مدل‌سازی معادلات ساختاری و نرم‌افزار Smart PLS3، تعداد 400 پرسشنامه میان کارکنان و سرپرستان شرکت‌های کوچک و متوسط  استان یزد با استفاده از روش نمونه‌گیری در دسترس توزیع گردیده که از این میان تعداد 265 پرسشنامه بازگشت داده شد. نتایج حاصل از این پژوهش نشان می‌دهد که فرهنگ همکاری، رهبری و بازخورد عملکردی با تمرکز بر مشتری و آموزش، تأثیر مثبت و معناداری دارد. هم‌چنین نتایج حاصل از این پژوهش حاکی از آن است که آموزش و تمرکز بر مشتری، بر نوآوری‌گرایی، سیاست‌ها و استراتژی‌های زیست‌محیطی، سرمایه‌گذاری زیست‌محیطی، فرآیندهای تعریف شده و حمایت سازمان و مدیریت، تأثیر مثبت و معناداری دارد. 

کلیدواژه‌ها

بهره‌وری؛ مدیریت کیفیت؛ مدیریت زیست‌محیطی؛ مدل‌سازی معادلات ساختاری؛ مدل‌سازی ساختاری تفسیری

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