The Antecedents Destructive Organizational Behaviors based on Social Exchange Theory in Metacombination Method

Journal of System Management

دوره 9، شماره 4 - شماره پیاپی 36، دی 2023، صفحه 205-220   

نوع مقاله: Research Paper

شناسه دیجیتال (DOI): 10.30495/jsm.2023.1983997.1808

نویسندگان

Mohsen Shahbazi¹؛ Shahla Sohrabi^{* 2}؛ Esmaeil Asadi³

¹Ph.D Candidate of Management, Roudehen Branch, Islamic Azad University, Roudehen, Iran.

²Assistant Professor of Management, Central Tehran Branch, Islamic Azad University, Tehran, Iran.

³Assistant Professor of Management, Shahid Sattari Aeronautical University, Tehran, Iran.

چکیده

Antecedents destructive organizational behaviors impose many direct and indirect costs on organizations, therefore, in the current situation, paying attention to it has gone beyond a choice and has become a necessity. This research was done with the aim of identifying the antecedents of destructive organizational behavior in the banking system. The type of research is developmental in terms of purpose. For this purpose, after searching the databases, 582 articles were evaluated in the field of destructive organizational behaviors between 2000 and 2022, and finally, 55 articles were selected in a targeted way and entered the analysis stage. Based on the final framework of the research, the antecedents of destructive organizational behaviors were categorized in the form of two main categories and six subcategories. The main categories resulting from the research results are: facilitating antecedents and limiting antecedents of destructive organizational behaviors. Facilitating and limiting antecedents of destructive organizational behaviors each includes three categories of behavioral, structural, and contextual facilitating and limiting factors. The obtained framework can be used as a tool for strategic planning in the field of destructive organizational behaviors.

کلیدواژه‌ها

Destructive organizational behaviors؛ Social exchange theory؛ Metasynthesis method

مراجع

1. Al-A’wasa, S. I. S. (2018). The Impact of Organizational Justice on the Counterproductive Work Behavior (CWB): A Field Study Conducted in the Jordan Customs Department (JCD). International Journal of Business and Social Science, 9(1), 27-38. https://doi.org/10.30845/aijcr.v8n2a2  
2. Bilal, H., Waseem, M., & Ali, S. (2020). Pragmatic Impact of Loyalty on Deviant Workplace Behavior among Banking Sector Employees. Journal of Accounting and Finance in Emerging Economies, 6(2), 407-414. https://doi.org/10.1016/j.sbspro.2016.05.055
3. Brimecombe, M., Magnusen, M. J., & Bunds, K. (2014). Navigating the storm: A counterproductive work behavior and leadership case study in a Division I FBS School. Sport Management Review, 17(2), 219-237. https://doi.org/10.1016/j.smr.2013.03.001
4. Byun, K., Duhan, F., & Dass, M. (2020). The preservation of loyalty halo effects: An investigation of the post-product-recall behavior of loyal customers. Journal of Business Research, (116), 163-175.‏ https://doi.org/10.1016/j.jbusres.2020.05.010
5. Cheng, X., Long, R., & Wu, F. (2022). How Symbols and Social Interaction Influence the Experienced Utility of Sustainable Lifestyle Guiding Policies: Evidence from Eastern China. International Journal of Environmental Research and Public Health, 19(7), 43-65. https://doi.org/10.3390/ijerph19074305
6. Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social exchange theory: A critical review with theoretical remedies. Journal of Academy of Management Annals, 11(1), 479-516. https://doi.org/10.5465/annals.2015.0099
7. Dadi, V. (2012). The Black British Clerical Workers Response To Psychological Contract Violation. International Journal of Human Resource, 2(4), 69-82. https://doi.org/10.3389/fpsyg.2022.958127
8. De Clercq, D., Kundi, Y. M., Sardar, S., & Shahid, S. (2021). Perceived organizational injustice and counterproductive work behaviours: mediated by organizational identification, moderated by discretionary human resource practices. Journal of Personnel Review, https://doi.org/10.1108/PR-06-2020-0469
9. García-Contreras, R., Munoz-Chavez, J. P., Munoz-Chavez, R. L., Lezama-Leon, E., & Barrios-Quiroz, H. (2022). Work Alienation, Deviant Workplace Behavior and Performance in Public Sector. Journal of Sustainability, 14(17), 357-369. https://doi.org/10.3390/su141710490
10. Grijalva, E., Harms, P. D., Newman, D. A., Gaddis, B. H., & Fraley, R. C. (2015). Narcissism and leadership: A meta‐analytic review of linear and nonlinear relationships. Journal of Personnel Psychology, 68(1), 1-47. https://doi.org/10.1111/peps.12072
11. Heidari, S., Bavarsad, B., Nili Ahmad Abadi, M., & Mullah Alizadeh Zavardehi, S. (2021). Identifying and Prioritizing Supply Chain Sustainability Indicators for Perishable Products Via Grounded Theory and Fuzzy Hierarchical Analysis Approach. Journal of System Management, 7(1), 233-264. https://doi:10.30495/jsm.2021.1919814.1427
12. Knight, M. J., & Baune, B. T. (2017). Psychosocial dysfunction in major depressive disorder—rationale, design, and characteristics of the cognitive and emotional. Journal of Frontier Psychology, 18(2), 371- 391. https://doi.org/10.3389/fpsyt.2017.00280   
13. Kundi, M., & Badar, K. (2021). Interpersonal conflict and counterproductive work behavior: the moderating roles of emotional intelligence and gender. International Journal of Conflict Management, 16(4), 1-19. https://doi.org/10.1108/IJCMA-10-2020 0179
14. Kwon, G. (2017). A study on the structural relationship between authentic leadership, trust in superiors, organizational silence, turnover intention, and counterproductive work behaviors. Journal of the Korea Industrial Information Systems Research, 22(4), 131-147.‏ https://doi.org/10.1108/IJPPM-03-2020-0110 
15. Le Roy, J., Bastounis, M., & Poussard, J. M. (2012). Interactional justice and counterproductive work behaviors: The mediating role of negative emotions. Social Behavior and Personality: an international journal, 40(8), 1341-1355. https://doi.org/10.2224/sbp.2012.40.8.1341
16. Li, S., & Chen, Y. (2018). The relationship between psychological contract breach and employees’ counterproductive work behaviors: the mediating effect of organizational cynicism and work alienation. Frontiers in Psychology, (9), 62-73.‏ https://doi.org/10.3389/fpsyg.2018.01273
17. Lugosi, P. (2019). Deviance, deviant behaviour and hospitality management: Sources, forms and drivers. Tourism Management, (74), 81-98. https://doi.org/10.1016/j.tmp.2022.101042
18. Mansour, M. H., & Shehadeh, H. K. (2020). The Impact of Talent Management (TM) on Counterproductive Work Behaviors (CWB) in Industrial Companies in Jordan. International Journal of Business and Management, 15(7), 601-616. https://doi.org/10.5539/ijbm.v15n7p96 
19. Miao, Q., & Zhou, J. (2020). Corporate hypocrisy and counterproductive work behavior: A moderated mediation model of organizational identification and perceived importance of CSR. Journal of Sustainability, 12(5), 1847.‏ https://doi.org/10.3390/su12051847
20. Modjtahedi, A., & Daneshvar, A. (2020). A New Credit Risk System Using Hybrid ELECTRE TRI and NSGA-II Methods. Journal of System Management, 6(4), 1-25. doi: https://doi.org/10.30495/jsm.2021.1924341.1445
21. Monanu, A., Okoli, I., & Ibe, C. (2015). Organizational Justice And Counterproductive Work Behaviour. Journal of Business & Management Studies, 14(1), 1-10. https://doi.org/10.2147/JHL.S365129 
22. Mostafa, A. M. S., Boon, C., Abouarghoub, W., & Cai, Z. (2022). High‐commitment HRM, organizational engagement, and deviant workplace behaviors: The moderating role of person‐organization fit. European Management Review, 26(6), 1-15. https://doi.org/10.1111/emre.12542
23. Namaayande, P., & Zarei, B. (2021). Modeling the Communication Technology Industry's Innovation Ecosystem using an Adaptive Neuro Fuzzy Inference System. Journal of System Management, 7(4), 69-92. https://doi.org/doi:10.30495/jsm.2021.1942235.1534 
24. Okeke, C. C., Okeke, C. I., & Ugwuanyi, C. S. (2022). Demographic determinants of work deviant behaviors of rural community‐based primary school teachers: A structural equation modeling approach. Journal of Community Psychology, 51(1), 168-181. https://doi.org/10.1002/jcop.22895
25. Philp, M., & Pyle, A. (2021). The “easy win” preference: Negative consumption experiences, incompetence, and the influence on subsequent unrelated loyalty behavior. Journal of Business Research, (128), 1-10.‏ https://doi.org/10.1016/j.jbusres.2021.01.042
26. Pletzer, L. (2021). Why older employees engage in less counterproductive work behavior and in more organizational citizenship behavior: Examining the role of the HEXACO personality traits. Journal of Personality and Individual Differences, (173), 22-40. https://doi.org/10.1016/j.paid.2020.110550
27. Pletzer, J. L., Bentvelzen, M., Oostrom, J. K., & de Vries, R. E. (2019). A meta-analysis of the relations between personality and workplace deviance: Big Five versus HEXACO. Journal of Vocational Behavior, (112), 369-383. https://doi.org/10.1016/j.jvb.2019.04.004
28. Priesemuth, M., Arnaud, A., & Schminke, M. (2013). Bad behavior in groups: The impact of overall justice climate and functional dependence on counterproductive work behavior in work units. Journal of Group & Organization Management, 38(2), 230-257. https://doi.org/10.1177/1059601113479399
29. Ranto, P., Tjahjono, H. K., Muafi, M., & Prajogo, W. (2022). The Influence of Organizational Justice on Interpersonal and Organizational Deviance: A Conceptual Paper. International Journal of Marketing & Human Resource Research, 3(2), 87-97. https://doi.org/10.47747/ijmhrr.v3i02.570
30. Sadeghi Far, M., Kaffashpoor, A., & Naami, A. (2022). Proposing a Customer Experience Management Model Based on the Grounded Theory Approach in Aviation Industry (Case study: Taban Airline). Journal of System Management, 8(2), 33-44. doi: https://doi.org/10.30495/jsm.2022.1945579.1576
31. Shi, Y., Cai, Y., & Zhao, M. (2021). Social interaction effect of rotational grazing and its policy implications for sustainable use of grassland: Evidence from pastoral areas in Inner Mongolia and Gansu, China. Journal of Land Use Policy, (111), 513-526. https://doi.org/10.1016/j.landusepol.2021.105734
32. Siebens, H. (2020). Grand Theory of Antisocial and Destructive Behavior.  Journal of Scientific Theory, (47), 1-16. https://doi.org/10.3389/fpsyg.2023.993090
33. Thibault, T., & Kelloway, E. K. (2020). The dark tetrad at work. Journal of Human Performance, 33(5), 406-424. https://doi.org/10.3389/fpsyg.2022.968283
34. Vossen, J., & Hofmans, J. (2021). Relating within-person personality variability to organizational citizenship behavior and counterproductive work behavior: A resource-based perspective. European Journal of Personality, 35(4), 87-100 https://doi.org/10.1177/08902070211005623‏
35. Wallace, D. M., Luning, C. R., Rosenstein, J. E., Ledford, A., & Cyr-Roman, B. (2020). A culture of respect: Leader development and preventing destructive behavior. Industrial and Organizational Psychology, 13(2), 225-229.‏ https://doi.org/10.1017/iop.2020.46
36. Zhuang, W. L., Chen, K. Y., Chang, C. L., Guan, X., & Huan, T. C. (2020). Effect of hotel employees’ workplace friendship on workplace deviance behaviour: Moderating role of organisational identification. International Journal of Hospitality Management, (88), 391-412. https://doi.org/10.1016/j.ijhm.2020.102531