بررسی و شناخت عوامل مؤثر بر بهره‌وری نیروی انسانی و تعیین اولویت‌ آنها در بین کارکنان دانشگاه آزاد اسلامی واحد ایذه

مدیریت بهره‌وری

مقاله 2، دوره 7، 4(27)زمستان، دی 1392، صفحه 51-80   

نوع مقاله: علمی پژوهشی

نویسندگان

محمود دانیالی ده حوض^{* 1}؛ سیدمحسن علامه²؛ حسین منصوری³

¹مربی گروه حسابداری ،واحدایذه، دانشگاه آزاد اسلامی،ایذه، ایران

²دانشیار، گروه مدیریت ،دانشگاه اصفهان،اصفهان،ایران

³دانشجوی دکتری مدیریت بازرگانی، دانشگاه اصفهان، گروه مدیریت، اصفهان،ایران

چکیده

پژوهش حاضر با هدف شناسایی و اولویت­بندی عوامل مؤثر بر بهره­وری نیروی انسانی در دانشگاه آزاد اسلامی واحد ایذه انجام گرفته است. جامعه آماری تحقیق، کارکنان دانشگاه آزاد اسلامی واحد ایذه بود که از میان آنان 160 نفر به روش نمونه­گیری تصادفی- طبقه­ای انتخاب شدند. روش تحقیق، توصیفی- پیمایشی است و روش جمع­آوری داده­ها، کتابخانه­ای- میدانی می­باشد. به­طوری­که از پرسشنامه محقق­ساخته جهت جمع­آوری داده­ها استفاده گردید. همچنین، به­منظور بررسی پایایی پرسشنامه از آلفای کرونباخ و علاوه بر تأیید روایی محتوایی، برای سنجش روایی سازه از تکنیکهای تحلیل عاملی، آزمونهای بارتلت و KMO استفاده شده است. در راستای اهداف پژوهش، به­منظور تجزیه و تحلیل داده­ها، روش­های آماری از جمله آزمون تی­استیودنت و تحلیل واریانس (ANOVA) استفاده گردید. سپس جهت اولویت­بندی عوامل مؤثر بر بهره­وری نیروی انسانی در بین کارکنان دانشگاه آزاد اسلامی واحد ایذه از تکنیک­های MADM استفاده شد. یافته­های پژوهش نشان می­دهد که عوامل ساختاری و مدیریتی، عوامل مرتبط با شغل، عوامل فیزیکی و روانی محیط کار، عوامل فردی، عوامل ایجادکننده جوّ صمیمیت و همکاری بر بهره­وری نیروی انسانی دانشگاه تحت مطالعه مؤثر    می­باشند. همچنین نتایج حاصل از بکارگیری تکنیک­های MADM نظیر AHP و TOPSIS حاکی از آن است که"عوامل ایجادکننده جوّ صمیمیت و همکاری" موثرترین عامل بر بهره­وری کارکنان دانشگاه آزاد اسلامی واحد ایذه را دارا می­باشد. نتایج حاکی از آن است که «عوامل ساختاری و مدیریتی»، «عوامل مرتبط با شغل»، «عوامل فردی» و «عوامل فیزیکی و روانی» به ­ترتیب در اولویت­های بعدی هستند.

کلیدواژه‌ها

بهره‌وری؛ نیروی انسانی؛ کارکنان دانشگاه آزاد اسلامی واحد ایذه

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