استفاده از تحلیل پوششی داده های شبکه ای فازی جهت بررسی تأثیر فرهنگ سازمانی بر عملکرد غیرمالی با میانجیگری نقش استفاده و بهره برداری از دانش

مدیریت بهره‌وری

مقاله 3، دوره 9، 3(34)پاییز، مهر 1394، صفحه 45-72   

نوع مقاله: علمی پژوهشی

نویسندگان

محسن شفیعی نیک آبادی^{* 1}؛ امیر سلیمی²

¹استادیار گروه مدیریت صنعتی، دانشکده اقتصاد و مدیریت، دانشگاه سمنان

²کارشناسی ارشد رشته MBA گرایش مدیریت تکنولوژی، دانشکده اقتصاد و مدیریت، دانشگاه سمنان

چکیده

در این پژوهش، روابط میان فرهنگ سازمانی و استفاده و بهره برداری از دانش در جهت بهبود و رتبه بندی عملکرد غیرمالی واحدهای شرکت لاستیکی سهند، با کمک تحلیل پوششی داده های فازی به روش مبتنی بر اسلک ها مورد بررسی قرار گرفته است. هدف از این تحقیق ارائه الگویی برای بهبود عملکرد غیرمالی واحدها و بررسی نقش و تأثیر استفاده و بهره برداری از دانش به عنوان متغیر میانجی میان فرهنگ سازمانی و عملکرد غیرمالی است که در آن از مقادیر مربوط به کارایی و مازاد ورودی و کمبود خروجی به دست آمده از تکنیک تحلیل پوششی داده های فازی مبتنی بر اسلک‌ها بهره گیری شود. برای این منظور از داده هایی استفاده شد که به وسیلۀ پرسش نامه 117 نفر از کارکنان 12 واحد شرکت لاستیکی سهند و به طور سهمیه ای-تصادفی جمع آوری گردید، نتایج تحقیق نشان داد که عملکرد غیرمالی واحدهای مربوط به قسمت کارگاه و فرآیندهای مرتبط به تولید بهتر از دیگر واحدها    می باشد و عامل استفاده و بهره برداری از دانش نقش مثبتی بین رابطه فرهنگ سازمانی و عملکرد غیرمالی دارد.

کلیدواژه‌ها

فرهنگ سازمانی؛ استفاده و بهره برداری از دانش؛ عملکرد غیرمالی؛ تحلیل پوششی داده های فازی

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