نقش تکنولوژی پیشرفته تولید در توسعه بهره‌وری در صنایع کوچک و متوسط با میانجی‌گری مدیریت کیفیت جامع و فناوری اطلاعات

مدیریت بهره‌وری

مقاله 3، دوره 11، 2(41)تابستان، شهریور 1396، صفحه 57-92   

نوع مقاله: علمی پژوهشی

نویسندگان

علی ملاحسینی¹؛ مرتضی ملکی مین باش رزگاه²؛ مهدی دهقانی سلطانی^{* 3}؛ حبیب فرج‌پور⁴

¹استاد دانشکده اقتصاد و مدیریت دانشگاه شهید باهنر کرمان

²- استادیار، گروه مدیریت بازرگانی، دانشکده اقتصاد، مدیریت و علوم اداری، دانشگاه سمنان

³دانشجوی دکتری مدیریت دانشگاه سمنان

⁴کارشناس ارشد مدیریت صنعتی دانشگاه سمنان

چکیده

امروزه رشد روزافزون تکنولوژی به گونه­ای غیرقابل انکار بر صنایع مختلف تأثیر گذاشته است. با توجه به اهمیت عامل مدیریت کیفیت جامع و فناوری اطلاعات در صنعت و توجه روزافزون بدان، نگرش­های مختلفی در خصوص راه­ها و ابزار رسیدن به بهره­وری توسط این منابع ارائه شده است. در نتیجه هدف از این پژوهش مطالعه و بررسی تأثیر تکنولوژی پیشرفته تولید بر بهره­وری با در نظر گرفتن نقش میانجی مدیریت کیفیت جامع و استفاده از فناوری اطلاعات در صنایع کوچک و متوسط در شهر کرمان می­باشد. جامعه آماری این پژوهش مدیران و کارکنان صنایع کوچک و متوسط شهر کرمان بوده که برابر با 1586 نفر بوده است و حجم نمونه نیز برابر با 310 نفر بوده که برای به دست آوردن آن از روش نمونه­گیری تصادفی طبقه­ای استفاده شده است. در این تحقیق برای گردآوری اطلاعات، روش کتابخانه­ای و میدانی به کار رفته است. تحقیق حاضر کاربردی و همچنین از نوع تحقیقات توصیفی و همبستگی می­باشد. برای تجزیه و تحلیل داده­ها از آزمون همبستگی و مدل­سازی معادلات ساختاری و نرم­افزار SPSS و LISREL استفاده شده است. یافته­ها نشان می­دهد که تکنولوژی پیشرفته تولید در این صنایع تأثیر معناداری بر بهره­وری دارد، این در حالی است که تکنولوژی پیشرفته تولید از طریق متغیرهای میانجی مدیریت کیفیت جامع و استفاده از فناوری اطلاعات تأثیر بیشتری بر بهره­وری دارد.

کلیدواژه‌ها

بهره‌وری؛ تکنولوژی پیشرفته تولید؛ فناوری اطلاعات؛ مدیریت کیفیت جامع

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