شناسایی عوامل مؤثر در سنجش چابکی با رویکردی آمیخته از روشهای کیفی و کمی (مطالعه موردی: صنعت خودروسازی)

فصلنامه مدیریت راهبردی در سیستم های صنعتی (مدیریت صنعتی سابق)

دوره 16، شماره 55، اردیبهشت 1400، صفحه 137-156   

نوع مقاله: مقاله پژوهشی

شناسه دیجیتال (DOI): 10.30495/imj.2021.681779

نویسندگان

عیسی روغنی ممقانی¹؛ جلال حقیقت منفرد^{* 2}؛ احمد جعفرنژاد چقوشی³

¹گروه مدیریت صنعتی، دانشکده مدیریت، واحد تهران مرکزی، دانشگاه آزاد اسلامی، تهران، ایران

²گروه مدیریت صنعتی، واحد تهران مرکزی، دانشگاه آزاد اسلامی، تهران، ایران

³استاد تمام دانشگاه تهران، دانشکده مدیریت، گروه مدیریت صنعتی

چکیده

دستیابی به تولید چابک در هر صنعت تولیدی، در ابتدا نیازمند سنجش وضعیت چابکی در آن صنعت است. هدف این مقاله، شناسایی و تبیین عوامل اصلی سنجش چابکی در صنعت خودروسازی به عنوان مهم‌ترین صنعت غیرنفتی کشور است. این پژوهش، از لحاظ هدف، یک تحقیق کاربردی و از نظر روش، یک تحقیق آمیخته (کیفی و کمی) می‌باشد. جامعه آماری تحقیق را در بخش کیفی، خبرگان دانشگاه و صنعت خودروسازی کشور و در بخش کمی، کارشناسان صنعت مذکور تشکیل می‌دهد و روش گردآوری اطلاعات از طریق پرسشنامه بوده است. در بخش کیفی، ابتدا با جستجوی مقالات پژوهشیِ مرتبط با موضوع به روش فرا ترکیب، 89 منبع انتخاب شده و 27 معیار سنجش چابکی شناسایی گردید. سپس این معیارها با نظرسنجی از 16 نفر از خبرگان صنعت خودروسازی کشور به روش دلفی فازی، مورد تأیید قرار گرفته و به صنعت مذکور تعمیم داده شد. در ادامه، معیارها با استفاده از روش نگاشت شناختی و به کمک 5 نفر از خبرگان صنعت و دانشگاه در 4 خوشه کلی محرک‌های چابکی، توانمندساز‌های چابکی، راهبرد‌های چابکی و قابلیت‌های چابکی دسته‌بندی شدند. در بخش کمی، با توزیع پرسشنامه و نظرسنجی از 286 نفر از کارشناسان صنعت خودروسازی، عوامل استخراج شده در بخش کیفی به روش تحلیل عاملی تأییدی صحه‌گذاری گردیدند. این عوامل و معیارها می‌توانند ابزار مناسبی برای مدیران صنایع تولیدی جهت ارزیابی، سنجش و تحلیل فاصله چابکی سازمان‌های خود باشند. توانمندساز‌های چابکی، راهبرد‌های چابکی و قابلیت‌های چابکی، سطح چابکی فعلی سازمان را اندازه‌گیری نموده و محرک‌های چابکی، سطح چابکی مورد نیاز سازمان را می‌سنجد.

کلیدواژه‌ها

سنجش چابکی صنعت خودروسازی؛ فرا ترکیب؛ دلفی فازی؛ نگاشت شناختی؛ تحلیل عاملی

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