Prioritizing the Dimensions, Components and Indicators of the Intellectual Capital Model in State Banks with the Competency Approach of Managers

Journal of System Management

دوره 7، شماره 3، آذر 2021، صفحه 53-65   

نوع مقاله: Research Paper

شناسه دیجیتال (DOI): 10.30495/jsm.2021.1942510.1536

نویسندگان

Abouzar Hatami Ghoushchi¹؛ Karamolah Daneshfard^{* 2}؛ Abbas Toloui Ashlaghi³؛ Fereydon Rahnamay Roodposhti⁴

¹PhD Student, Department of Public Administration, U.A.E. Branch, Islamic Azad University, Dubai, United Arab Emirates

²Professor, Department of Public Administration,Science and Research Branch, Islamic Azad University, Tehran,Iran

³Professor, Department of Industrial Management , Science and Research Branch, Islamic Azad University, Tehran, Iran

⁴Professor, Department of public Management ,U.A.E. Branch, Islamic Azad University, Dubai, United Arab Emirates

چکیده

Competency management and development are vital tools to increase competition in organizations and the goal of the competency-based approach is to "determine the competencies needed by top people in key positions across the organization, efforts to close competency gaps through effective selection and training and ensuring that good performance is recognized and rewarded." Now, considering the increasing role of state banks as the most important financial and economic institution in the construction of the country, the present study seeks to provide an intellectual capital model with a competency approach of managers in state banks and intends to enumerate the dimensions of the main and important competencies of the managers of state- banks to help senior executives of state banks identify the right people, with the advent of the information technology revolution, the global economic paradigm changed dramatically after the 1990s. In today's economy, knowledge, as the most important asset, has replaced financial and physical capital. Intellectual assets are non-competitive assets. Unlike physical assets that can only be used to do a particular task at a particular time, intellectual assets can be used simultaneously for several specific purposes. This ability is one of the most important criteria for the superiority of intellectual assets over physical assets.
This research seeks to provide an intellectual capital model with a competency approach of managers in state banks. Based on the findings, intellectual capital can be influenced by the factors of customer capital, social capital, structural and human capital, knowledge capital, foreign capital, domestic capital, spiritual capital, technical capital and communication capital. The components and indicators related to each of the mentioned dimensions have been discussed separately in the previous pages. Based on in-depth semi-structured interviews with experts, it can be concluded that: human capital, structural capital and social capital as the first to third priorities are the dimensions of the intellectual capital model of state-owned banks with the competency approach of managers.

کلیدواژه‌ها

Intellectual Capital؛ Competence of Managers؛ State-Owned Banks؛ Dimensions of Intellectual Capital Model

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