شناسایی عوامل موثر بر ارزیابی عملکرد فدراسیون بولینگ، بیلیارد و بولس

مدیریت دانش در ورزش

مقاله 3، دوره 2، شماره 2، شهریور 1401، صفحه 37-48   

نوع مقاله: مقاله پژوهشی

شناسه دیجیتال (DOI): 10.30495/kmsj.2022.1966398.1037

نویسندگان

رحیم جنت نیا¹؛ فریده اشرف گنجویی^{* 1}؛ علی زارعی²؛ زهرا حاج انزهایی¹

¹گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران

²گروه مدیریت ورزشی، واحدتهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران

چکیده

هدف از مطالعه حاضر، شناسایی عوامل موثر بر ارزبابی عملکرد فدراسیون بولینگ، بیلیارد و بولس جمهوری اسلامی ایران بود. این پژوهش از نوع آمیخته ‏بوده و به‌صورت میدانی انجام شده است. مشارکت کنندگان در پژوهش شامل خبرگان و صاحب نظران رشته مرتبط با این فدراسیون نشکیل می‌دادند و ‏به روش نمونه‌گیری قضاوتی، تعداد 11 نفر از بین بخش‌های مدیریت، کمیته داوران و کارشناسان برای مصاحبه‎ ‎نیمه ساختاریافته انتخاب شدند. داده‌های ‏به وسیله آزمون تحلیل عامل تاییدی و نرم افزار اس.پی.اس.اس مورد تجزیه و تحلیل قرار گرفت. یافته‌ها نشان داد 5 بخش و 10 زیر مجموعه شناسایی ‏شد، همچنین شرایط موجود در عوامل مرتبط با بخش ورزش قهرمانی بسیار مناسب است و طبق معیارها، اعزام به مسابقات بین‌المللی در رتبه اول و ‏دسترسی به نتایج بین‌المللی در آخرین رتبه می‌باشد. از سوی دیگر، بررسی شرایط در بخش بقای مالی، نشان دهنده وضعیت ضعیف آن بود. همچنین ‏نتایج نشان داد بین اکثر بخش‌های ارزیابی عملکرد در این فدراسیون همبستگی مثبتی وجود دارد. با توجه به یافته‌ها عدم رضایت مشتریان و کارکنان از ‏موانع ارزبایی عملکرد دقیق ارزیابی عملکرد بود. بنابراین به مدیران این فدارسیون پیشنهاد می‌شود برای برطرف کردن این مشکل، سیستم اعتراض را ‏فعال کرده و با ایجاد ساختار راهنما و سیستم ارزیابی رضایتمندی مراجعان این امر را تسهیل نمایند.‏

کلیدواژه‌ها

ارزیابی عملکرد؛ ورزش قهرمانی؛ اولویت بندی؛ فدراسیون ورزشی

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