طراحی مدل تاب‌آوری زنجیره تأمین در صنعت بانکداری ایران

مدیریت بهره‌وری

دوره 16، 4(63)زمستان، دی 1401، صفحه 23-52   

نوع مقاله: علمی پژوهشی

شناسه دیجیتال (DOI): 10.30495/qjopm.2021.1870113.2495

نویسندگان

مقصود امیری¹؛ زهرا حسنی²؛ فرهاد هادی نژاد^{* 3}

¹استاد گروه مدیریت صنعتی،دانشکده مدیریت و حسابداری،دانشگاه علامه طباطبایی،تهران،ایران

²کارشناس ارشد مدیریت صنعتی، گروه مدیریت صنعتی، دانشگاه علامه طباطبائی، تهران، ایران.

³استادیار گروه مدیریت و اقتصاد سلامت ،دانشکده پزشکی،دانشگاه علوم پزشکی آجا، تهران، ایران.

چکیده

گسترده شدن و پیچیده شدن شبکه روابط در زنجیره تأمین از یک ‌سو و عدم اطمینان و ریسک‌های اجتناب ‌ناپذیر در صنعت بانکداری از سوی دیگر، بررسی تاب‌آوری در زنجیره تأمین بانک‌ها را ضروری     جلوه می‌دهد. رویکرد یا راهبردهای مختلف مدیریت زنجیره تأمین ازجمله تاب‌آوری، به دنبال افزایش انعطاف‌پذیری و توسعه توانایی زنجیره تأمین در پاسخگویی سریع به تغییر در تقاضای مشتری است. مدیران بانک‌ها می‌توانند با یک اقدام نوآورانه مانند طراحی زنجیره تأمین تاب‌آور؛ باعث افزایش پایداری، سودآوری و در نهایت حفظ رقابت‌پذیری در صنعت بانکداری شوند. هدف این پژوهش شناسایی ابعاد، مؤلفه‌ها و شاخص‌های تاب‌آوری و درنهایت طراحی مدلی برای ارزیابی تاب‌آوری در صنعت بانکداری ایران است. جامعه آماری این پژوهش خبرگان فعال در بانک‌های دولتی شهر تهران است که تعداد 50 مورد نمونه به‌صورت خوشه‌ای و قضاوتی انتخاب شده است. مدل طراحی‌شده درنهایت با استفاده از تحلیل عاملی تأییدی و معادلات ساختاری مورد بررسی قرارگرفته است. نتایج پژوهش حاکی از آن است که معنی‌داری مدل پیشنهادی در جهت ساخت زنجیره تأمین تاب‌آور در صنعت بانکداری مورد تأیید است.

کلیدواژه‌ها

زنجیره تأمین تاب آور؛ صنعت بانکداری؛ طراحی مدل

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