اثربخشی آموزش مهارت‌های ارتباطی بر انعطاف-پذیری، آگاهی از مسئولیت خویشتن و تعهد حرفه‌ای دانشجویان دندان‌پزشکی اراک در ارتباط با بیماران

دانش و پژوهش در روان شناسی کاربردی

دوره 24، شماره 2 - شماره پیاپی 92، شهریور 1402، صفحه 133-146   

نوع مقاله: مقاله پژوهشی

شناسه دیجیتال (DOI): 10.30486/jsrp.2021.1917645.2755

نویسندگان

عطیه حاتمی¹؛ خسرو رمضانی^{* 2}؛ علیرضا ماردپور²

¹دانشجوی دکتری روانشناسی عمومی، گروه روانشناسی، واحد یاسوج، دانشگاه آزاد اسلامی، یاسوج، ایران.

²استادیار گروه روانشناسی، واحد یاسوج، دانشگاه آزاد اسلامی، یاسوج، ایران.

چکیده

مهارت‌های ارتباطی از جمله مهارت‌های اساسی برای زندگی در عصر حاضر است. پزشکان به دلیل موقعیت شغلی خود باید مهارت کافی در برقراری ارتباط مناسب با بیماران داشته باشند تا از آرامش، رضایت و سلامت بهره‌مند شوند. هدف این پژوهش تأثیر آموزش مهارت­های ارتباطی بر انعطاف­پذیری، آگاهی از مسئولیت خویشتن و تعهد حرفه­ای دانشجویان دندان­پزشکی اراک در ارتباط با بیماران است. همچنین طرح پژوهش نیمه­آزمایشی با پیش‌آزمون، پس‌آزمون، پیگیری وگروه کنترل است. جامعۀ آماری شامل کلیۀ دانشجویان دندان­پزشکی دانشگاه دولتی علوم پزشکی اراک در سال 1398 بودند  که به روش نمونه­گیری دردسترس 24 نفر انتخاب و به طور تصادفی به دو گروه آزمایش (12 نفر) و کنترل (12 نفر) تقسیم شدند. پس از انتخاب نمونۀ مورد نظر و انجام پیش­آزمون بر روی هر دو گروه  برنامۀ درمانی راه حل‌محور، طی 11 جلسۀ 90 دقیقه­ای (هر هفته 2 جلسۀ) بر روی گروه آزمایش اجرا شد و بر روی گروه کنترل مداخله­ای صورت نگرفت. ابزارهای پژوهش شامل  پرسشنامۀ­ انعطاف­پذیری شناختی 20 سؤالی (Dennis & Vander Wal, 2010)، و پرسشنامۀ 16 سؤالی مسئولیت‌پذیری  (Salkovskis, et al., 2000)، و پرسشنامۀ 15 سئوالی تعهد حرفه­ای Clikeman & Henning, 2000)) بود. برای تجزیه و تحلیل داده­ها از روش­های آماری تحلیل کواریانس چندمتغیره و تحلیل کواریانس استفاده شد. نتایج نشان داد تفاوت معناداری بین میانگین نمرات پس­آزمون انعطاف­پذیری و آگاهی از مسئولیت خویشتن دانشجویان گروه آزمایش و کنترل وجود دارد و در متغیر تعهد حرفه­ای تفاوت معناداری وجود ندارد.  بر اساس نتایج می‌توان گفت، آموزش مهارت­های ارتباطی بر انعطاف­پذیری و آگاهی از مسئولیت خویشتن دانشجویان تأثیر داشته است؛ بنابراین، روش مداخله­ای آموزش مهارت­های ارتباطی به علت تقویت توانایی ذهنی در کنترل افکار ناخوشایند و غیرمنعطف، موجب انعطاف­پذیری­ذهنی و دوری از افکار اتوماتیک وتحریفات شناختی غیرمنطقی در فرد می­شود وانجام وظایف دانشجویی- شغلی آن­ها را به طور مثبتی تقویت می‌کند. 

کلیدواژه‌ها

مهارت‌های ارتباطی؛ انعطاف‌پذیری؛ آگاهی از مسئولیت خویشتن؛ تعهد حرفه‌ای؛ دانشجویان دندان‌پزشکی

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