بررسی رابطه بین رفتار شهروندی سازمانی و تعهد سازمانی ( مطالعه موردی : شرکت فرد آذربایجان )

مدیریت بهره‌وری

مقاله 2، دوره 5، 4 (19) زمستان، زمستان 1390، صفحه 33-50  

نوع مقاله: علمی پژوهشی

نویسندگان

کریم حمدی¹؛ سمیه مرادی دولاما ²

¹عضو هیئت علمی (دانشیار) دانشگاه آزاد اسلامی، واحد علوم و تحقیقات، تهران، ایران

²کارشناس ارشد گروه مدیریت صنعتی،واحد تبریز، دانشگاه آزاد اسلامی،تبریز،ایران

چکیده

این مقاله به بررسی رابطه بین رفتار شهروندی سازمانی و تعهد سازمانی میان کارکنان شرکت فرد آذربایجان ارومیه می پردازد. رفتار شهروندی سازمانی شامل هفت طبقه کلی: جوانمردی، رفتارهای کمکی (ایثار، صلح، امید و روحیه دادن، احترام)، شرافت شهروندی، وجدان،اطاعت، وفاداری و خودرشدی می‌باشد. تعهد سازمانی نیز شامل سه بعد عاطفی، هنجاری و مداوم می باشد. این تحقیق از لحاظ هدف از نوع تحقیق کاربردی بوده اما به لحاظ روش انجام کار از نوع تحقیق همبستگی است. اطلاعات و داده‌های مورد نیاز تحقیق از طریق پرسشنامه‌های توزیع شده رفتار شهروندی سازمانی و تعهد سازمانی بدست آمده است، در تجزیه و تحلیل داده ها از آزمون تی و ضریب همبستگی پیرسون استفاده شده است. عملیات آماری آن با استفاده از نرم افزار آماری SPSS19 انجام شده است. نتایج تحقیق حاضر نشان داد که بین رفتار شهروندی سازمانی و تعهد سازمانی  رابطه معنی داری وجود دارد.

کلیدواژه‌ها

رفتار شهروندی سازمانی؛ تعهد سازمانی؛ تعهد عاطفی؛ تعهد هنجاری؛ تعهد مداوم

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