الگویابی ساختاریِ فعالیت‌های مدیریت منابع انسانی و سرمایه‌های نرم سازمان با تبیین نقش میانجیِ قابلیت‌های سطوح سازمانی

مدیریت بهره‌وری

مقاله 5، دوره 11، 4(43)زمستان، بهمن 1396، صفحه 127-150   

نوع مقاله: علمی پژوهشی

نویسندگان

داود فیض¹؛ حسین شول^{* 2}؛ وحید شرفی³

¹دانشیار، دانشکده اقتصاد، مدیریت و علوم اداری، دانشگاه سمنان، ایران

²دانشجوی دکتری،دانشکده اقتصاد،مدیریت وعلوم اداری،دانشگاه سمنان،ایران

³دانشجوی دکتری، دانشکده اقتصاد، مدیریت و علوم اداری، دانشگاه سمنان، ایران

چکیده

با توجه به اینکه سرمایه­های نرم نامعلوم و پوشیده اند، سازمان­ها از ارزش بیشتر این سرمایه­ها نسبت به سرمایه­های سخت و عوامل اثرگذار بر آن کم اطلاع هستند. بنابراین هدف این پژوهش ارتقای سرمایه­های نرم سازمان تأمین اجتماعی شهرایلام و به دنبال آن ارتقای عملکرد سازمان مذکور می­باشد. بدین منظور تأثیر فعالیت­های مدیریت منابع انسانی بر    سرمایه­های نرم سازمان و قابلیت­های سطوح سازمانی نیز به عنوان متغیر میانجی در رابطه میان فعالیت­های مدیریت منابع انسانی وسرمایه­های نرم سازمان، مورد بررسی قرار می­گیرد.پژوهش حاضر از نظر هدف کاربردی و از نظر شیوه گردآوری اطلاعات، توصیفی-پیمایشی و از نوع همبستگی و مبتنی برمدل معادلات ساختاری است. جامعه آماری پژوهش شامل کلیه مدیران و کارمندان سازمان تأمین اجتماعی شهر ایلام به تعداد 400 نفر می‌باشد. با استفاده از جدول مورگان تعداد 196 نفر برای نمونه انتخاب شده است. روش نمونه­گیری در این پژوهش تصادفی ساده است. ابزار گردآوری اطلاعات نیز پرسش نامه است.در نهایت، نتایج تحلیل داده‌ها نشان داد که فعالیت­های مدیریت منابع انسانی بر سرمایه­های نرم و قابلیت­های سطوح سازمانی تأثیر می‌گذارد، به‌علاوه قابلیت­های سطوح سازمانی نیز از اینامکان برخوردارند که بر سرمایه­های نرم تأثیر بگذارند، ضمن اینکه قابلیت­های سطوح سازمانی نقش میانجی را نیز در رابطه بین   فعالیت­های مدیریت منابع انسانی و سرمایه­های نرم سازمان ایفا می­کنند.

کلیدواژه‌ها

فعالیت‌های مدیریت منابع‌انسانی؛ قابلیت‌های سطوح سازمانی؛ سرمایه‌های نرم

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